For Shopify + Recharge Subscription Boxes
Your Portal Is Losing You Money
The default Recharge portal has no save flow. Every cancel click is lost revenue. Let's fix that.
Subscriber clicks cancel...
32%
Save rate
$2,400
Saved/month
0
Manual work
The Problem
Your subscriber goes to manage their subscription. Here's what happens:
Generic Page
A portal that doesn't match your brand. Feels like a different site entirely.
Easy Exit
Big “Cancel” button with nothing to stop them. No offers. No alternatives.
Gone Forever
They came to pause or skip. They left cancelled. Revenue lost.
Meanwhile, your competitor has a portal that...
Same subscriber. Different outcome.
What You're Losing
Every month, subscribers visit your portal to skip, pause, update payment, or swap products. But the default portal makes cancellation the easiest option.
7-10%
Average monthly subscriber loss
Half could be saved with a better portal experience.
$400
Lost per churned subscriber
$50/month × 8 months average lifetime value.
Save just 5 subscribers a month...
$2,000/month
in retained revenue
What I Build
A custom Recharge portal that looks like your site and keeps subscribers from leaving.
Features
Fully Branded Design
Your colors. Your fonts. Your logo. It feels like your site—not generic Recharge.
Cancellation Downsells
Before they cancel, they see an offer. Pause? Discount? Skip? You choose what makes sense.
Smart Save Flows
Different reasons get different offers. “Too expensive” sees a discount. “Too much product” sees a pause.
Easy Self-Service
Skip, pause, swap products, update payment, change address—without emailing you.
Mobile-Optimized
Most subscribers manage their account on their phone. Works perfectly on any screen.
Full Documentation
You own it. You understand it. Complete handoff with 30-day support.
Save Flow Example
Subscriber clicks “Cancel.” Here's what they see instead of an instant goodbye:
Why are you cancelling?
Based on their answer, show a targeted offer
If they still want to cancel
Before & After
✗ Default Recharge
- •Generic design
- •No branding
- •Cancel button front and center
- •No save offers
- •Subscriber leaves in 30 seconds
✓ Custom Portal
- ✓Matches your site perfectly
- ✓Branded experience builds trust
- ✓Downsell offers before cancel
- ✓Pause and skip options prominent
- ✓Subscriber stays 4+ more months
The Math
Based on 500 monthly subscribers
| Monthly subscribers | 500 |
| Monthly churn rate | 8% (40 cancellations) |
| Subscribers saved with downsells | 20% (8 people) |
| Average subscriber value | $50/month |
| Extra months retained | 4 months average |
| Revenue saved monthly | $1,600 |
| Revenue saved yearly | $19,200 |
Significant revenue impact from day one.
What's Included
Custom Portal Design
Matches your brand completely
Cancellation Save Flow
Up to 3 downsell offers
Reason-Based Logic
Different reasons = different offers
Skip & Pause Options
Make it easy to pause instead of cancel
Product Swap
Let subscribers switch products
Mobile Responsive
Works on every device
Full Handoff + Docs
You own it. You understand it.
30-Day Support
If something breaks, I fix it
Who This Is For
I built this for myself first.
I run a subscription box on Shopify + Recharge. I built a custom portal for my own business because the default was costing me subscribers.
You're not getting an agency. You're getting the person who built this, uses it, and will build it for you directly.
FAQ
Two Ways This Goes
Option A
Your portal stays generic. Subscribers keep cancelling without a fight. You lose revenue you could have saved.
Option B
Two weeks from now, every subscriber who tries to cancel sees a branded portal with smart offers. Your churn drops. Your revenue grows.
Book a 15-Minute Call
Let's talk about your subscription portal and see if this is a good fit.